Good news - our shared hosting services are available to deploy in US, Europe, and Asia! You can choose to deploy your hosting account in any of the following datacenters: Los Angeles, Miami, Germany, France, and Singapore. Simply select your desired location during checkout.
How do your daily backups work? Can I view/restore my backups?Yes, all shared hosting servers include free daily backups. Daily backups are powered by JetBackup, with backups that are fully off-site, re-replicated to multiple points of presences in off-site disaster recovery datacenters. To learn more, please watch our YouTube video.
Do you provide a one-click script installer?Yes, this is included with all shared hosting plans. We provide Softaculous Script Installer to make installing your favorite scripts easy, within the click of a button!
Can I upgrade my hosting plan later?Yes, absolutely. This can be upgraded from within your client area automatically. Feel free to open a ticket with our sales department if you need any assistance with doing so.
Will you migrate my website from my current hosting provider?Yes! We are more than happy to handle the migration from your existing hosting provider. Just submit a support ticket after your order with the login details.
Do you use LiteSpeed Web Server? LSCache?Yes. RackNerd utilizes LiteSpeed Web Server w/ LSCache to ensure the best performance for your websites possible.
Is there a contract for your hosting plan?It is available on a month-to-month basis (no contract). Annual prepayment options are also available in the ordering form if you desire.
How long does activation take?All RackNerd shared hosting packages are immediately activated after your order. You can begin utilizing your new hosting service right away!
Do you use KernelCare?Yes, all of RackNerd's shared hosting servers include KernelCare. KernelCare provides maximum security, updated & automated kernel updates without a reboot required, ensuring maximum uptime for your websites.